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Get instant message notifications whenever you receive a call, once a call is answered and relevant information taken, this is immediately followed by an instant message notification via email and SMS Message notification allows you to be in the know at all times , ensuring that you are aware of all calls answered in real Read the full article

Posted by in Features

; Looking to schedule or book appointments for your business? Our appointment scheduling agents are ready to book appointments for you, 24/7. ; Virtual Enterprise offer an online appointment scheduling system, or we can use your existing scheduling solution. ; Our services are more than just inputting calls into a system. With our state of Read the full article

Call patching … also known as live transfer or warm transfer. Call patching is initiated when our live operators answer your calls, we will put the caller on hold and try to reach you. If you are available  to take the call, we will “patch / transfer” the call  to you. Call patching  generally incur Read the full article